SSL websites won't load


Software: Windows 7, 8 & 10 | Last modified on 2018-06-19


When trying to open a SSL protected website, an error or blank page appears. This is usually caused by either a wrong set time and location on the computer, or a disabled setting within Internet Explorer.

[Solution 1] Update the time settings


  1. Open the Control Panel and click Clock, Language and Region.
  2. Open Set the time and date and select Internet Time.
  3. Click Change Settings...
  4. Change server to time.windows.com and click Update now.

[Solution 2] Reset stored SSL certificates


  1. Open the Internet Explorer app.
  2. Open Tools and click Internet Options.
  3. Open Content and click Clear SSL State.

[Solution 3] Reset the Internet Explorer


  1. To reset Internet Explorer back to it's default settings, open the browser and go to Tools.
  2. Next, click Internet Options.
  3. Once you opened the Internet Options, go to the 'Advanced' tab and click on Restore advanced settings..
  4. Next, click on Reset... and make sure to check all the boxes and click on Reset.

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