Windows: unknown public network

Software: Windows 7, 8 & 10 | Last modified on 2018-06-19

When trying to connect to a network through wireless or ethernet connections, only a public unknown network appears. This is the result of a missing or turned off Windows Event Log service.

[Solution 1] Reset the internet connection

  1. Open the Command Prompt (Admin) or PowerShell (Admin).
  2. Execute netsh int ip reset resetlog.txt
  3. Execute netsh winsock reset
  4. Execute ipconfig /flushdns
  5. Execute ipconfig /registerdns
  6. Execute ipconfig /release
  7. Restart the computer.

[Solution 2] Restart the Windows Event Log service

  1. Open Run and execute services.msc.
  2. Search for Windows Event Log.
  3. Select properties and change the start-up type to automatic.
  4. Restart the computer.

Can't find the answer you're looking for? Click here to submit a ticket.